About Us
42 market research is an independent, internationally operating, market research fieldwork agency specialised purely on the healthcare sector since 2002.
We are successfully operating in more than 60 countries around the world interviewing physicians, dentists, pharmacists, opticians, dietitians and other healthcare-related professionals concerning their experiences and opinions towards any health-related subject; all 100% online.
42 market research remains one of the pioneers and most experienced companies in online market research.
42 market research is an agency member of EphMRA (European Pharmaceutical Market Research Association) and a member of the BHBIA (British Healthcare Business Intelligence Association).
Services
42 market research is your ideal partner for conducting online interviews on any healthcare-related subject with healthcare professionals around the globe using panels that are built, operated, regularly updated, quality-controlled and owned exclusively by us.
We are consistently expanding our global coverage with new markets being added to our portfolio all of the time.
Some of the common topics of projects that we undertake include, market analyses, new product concept tests, patient diaries and sales force evaluations.
We can advise you on who you should interview; recommended sample sizes; the location and demographic distributions of the study respondents to secure the most statistically-viable results for your project.
In addition to supporting your fieldwork requirements, 42 market research can also program and host your surveys on our secure and encrypted servers.
We deliver some of the highest sample sizes in the industry across any of the following markets:
| Europe | Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom |
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| Americas | Argentina, Brazil, Canada, Chile, Colombia, Mexico, Peru, USA, Venezuela |
| Asia | India, Indonesia, Israel, Japan, Malaysia, Philippines, Singapore, South Korea, Turkey |
| Oceania | Australia, New Zealand |
| Africa | Algeria, Egypt, Morocco, South Africa, Tunisia |
Quality
Our mission is to deliver the highest quality online market research for the healthcare sector, with maximum speed, accuracy, efficiency and reliability from the moment of initial contact.
Before any healthcare professional is allowed onto our panels, their credentials are carefully checked and verified to ensure their legitimacy.
Every online interview that is undertaken by 42 market research is put through rigorous internal quality controls at every stage of the project, including but not limited to:
| Cross-verification | Healthcare professionals are only added to panels after completion of cross-verifications against multiple official sources |
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| Pre-screening | Verified healthcare professionals are invited to the pre-screening process which allows for further checks to be undertaken |
| Immediate checks | All results are checked immediately for completeness and plausibility |
| Post-questionnaire verifications | Random post questionnaire verification undertaken on all data received |
| Secure servers | All panels and projects are kept on remote, secured and password encrypted servers in data centres with disaster protection |
| Regular data back-ups | All data is backed up twice daily to further minimise risks of data corruption |
| Strict confidentiality policies | Healthcare professionals contact details are never released or sold to any third parties under any circumstances |
42 market research is constantly improving and evolving its quality control measures and processes to avoid any instances of fraudulent participations.
Associations
European Pharmaceutical Market Research Association (EphMRA)
Agency member since 2009
British Healthcare Business Intelligence Association (BHBIA)
Member since 2018
Steps
You may use the “forgot password” link on the login screen. A reset password link/code will be sent to your email address through which you can reset your password for you to be able to access your account. Kindly check your junk/spam folder for the reset password link/code if it doesn’t arrive in your inbox after a few moments.
Two-Factor Authentication (2FA) is an added security feature to help keep your account more secure.
Kindly follow the below steps.
- On your mobile device, download and install an authenticator app. Supported authenticator apps include Google Authenticator, Authy, 1Password, LastPass, etc. Then, log in or set up your authenticator app account.
- (For Android devices, go to Google Play.)
- (For Apple iOS devices, go to the App Store.)
- On the portal website, go to My Profile then Access Details. Alternatively, click the link below:
https://42portals.com/portal/index.php/profile/access - Click the switch button to proceed.
- To enable two-factor authentication, scan the provided QR code using a supported authenticator app. If you can’t scan the QR code, you can either tap to copy the generated code or manually enter it into your authenticator app.
- Click the “Next” button to proceed.
- Enter the security code/token generated by your app into the input field.
- Click the “Submit” button to proceed.
Please note that you will not receive any text message or email containing the security code; instead, the code is generated from the authentication app on your device.
When you try to log in to your portal account, you will need to enter your password, and it will then ask for a security code.
To get the security code, open the authentication app installed on your device and copy the code generated (If you have multiple sites on your authenticator app, choose the one labelled for our website. For example this might be listed as 42portal.com or 42 market research).
You will see a code that has been generated. The code refreshes periodically.
Enter that code into the input field (numbers only without any spaces).
Once this is done, you will be able to access your portal.
Below is a sample of authenticator app showing the security codes for illustration purpose only:
If you are still unable to login to your account, please let us know and we can deactivate the 2FA so that you can then access your account. You can then set-up the 2FA again if you wish.
We hope that we have properly addressed your concern, you can always send us a direct email through interviews@42mr.com.
Contact
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BB2 Tower, Office 406 Mazaya Business Avenue Jumeirah Lake Towers P.O. Box 211791 Dubai, UAE |
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+971 4 447 1540 +971 4 447 1542  |
| Managing Director: Stuart Crocker Market Research Director: Karen Olshanskiy |
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42 market research is a division of 42 international DMCC, registered in DMCC, Dubai, UAE.
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