Privacy Policy

This website is provided by 42 market research, a division of 42 international DMCC, registered in DMCC, Dubai, UAE. We take very seriously the privacy of our website users and the security of their Personal Information.

The Privacy Policy on this site applies to 42 market research – an independent, internationally operating, market research fieldwork agency specialised purely on the healthcare sector since 2002.

For your convenience, this website contains links to a number of other websites outside of 42 market research. The privacy policies and procedures described here do not apply to those websites; we suggest contacting those sites directly for their data collection and distribution policies.

The purpose of this Privacy Policy is to set out the principles governing how we use the personal information that we may obtain about you. By using the website, or by registering as a user of the services that we provide, you agree to the use of your personal information as mentioned in this Privacy Policy. We ask you to read this Privacy Policy carefully. Any dispute which may arise over privacy will be subject to this Privacy Policy and the data protection notice (if any) incorporated into this website.

Personal Information Collection and Use

42 market research will collect Personal Information, including but not limited to, your name or email address, when it is submitted to us by you via the contact sections of the website and/or when you register or create an account on our website and/or from publicly available sources of information (e.g. directories). 42 market research and the companies we hire will use this Personal Information to comply with your request for information and as described in this Privacy Policy.

42 market research will hold and process any or all of the following Personal Information in order for us to contact you regarding market research studies related to your medical area of expertise: title; forename(s); surname(s); email address(es); contact numbers; work address(es); country; specialty (medical area of expertise); Internet Protocol (IP) address; remuneration details; study participation history.

This data is used to improve the security of our systems, prevent duplicate and fraudulent activity participation, complete remuneration payments and to improve the experience we offer you. From time to time, we may refer to your Personal Information to better understand your needs and how we can improve our services. In such circumstances, we may use your Personal Information to contact you.

Your Personal Information will not be used for any marketing/selling purposes. We will not otherwise transfer your Personal Information to any third party without your explicit consent to do so. We do not sell your Personal Information to anyone.

Your Personal Information will be maintained on our database for as long as is required to contact you regarding market research studies or until you request for your data to be destroyed (right to be forgotten).

42 market research may disclose Personal Information in the event of a merger or acquisition or sale of any or all of 42 market research’s business assets. In the event of a merger, acquisition, or sale, which includes the transfer of Personal Information, 42 market research will require the surviving entity in the event of a merger, or the acquiring entity in the event of an acquisition or sale, to agree in writing to protect and maintain the security and integrity of the Personal Information in accordance with this Privacy Policy.

Security of your Personal Information

We take very seriously our responsibilities to keep your personal information secure. As such we take every reasonable precaution to ensure your information is protected from loss, theft or misuse. These precautions include appropriate physical security of our offices, controlled access to computer systems, and use of secure, encrypted internet connections when collecting personal information. We will update these measures as appropriate as new technologies become available.

Data Transfers of your Personal Information

Your Personal Information may be held on servers located outside of your current geographic region. Because of the global nature of our business, there may be times when we need to transfer your Personal Information to other locations which may also be outside of your geographic region. Whenever 42 market research transfers your Personal Information to any other locations, we will put in place adequate measures to protect your Personal Information as required under applicable laws. For example, these measures may include any/all of the following: encryption; password protection; time limited auto-destruction; anonymisation/pseudonymise measures; intrusion detection/prevention software; access logs etc.

We conduct periodic reviews of all of our practices to ensure that all safeguards are implemented and remain state of the art.

Access to Personal Information

We welcome your rights of access to the data that we hold on you. We are committed to operating openly and to meeting all reasonable requests for information that are not subject to specific exemptions.

A subject data access request is a written request for personal information (known as personal data) held about you by 42 market research.

You have the right to request a copy of any personal information that we may hold about you. If you would like a copy of some or all of your personal information, please email , or write to 42 market research, Office 406, BB2 Tower, Mazaya Business Avenue, Jumeirah Lake Towers, P.O. Box 211791, Dubai, United Arab Emirates.

Upon receipt of any subject data access request, we will first check that we have enough information to be sure of your identity. Often, we will have no reason to doubt a person’s identity, for example, if we have regularly corresponded with them. However, if we have good cause to doubt your identity we can ask you to provide any evidence we reasonably need to confirm your identity. For example, we may ask you for a piece of information held in your records that we would expect you to know: a witnessed copy of your signature or proof of your address.

Should you make a data subject access request but you are not the data subject, you must stipulate the basis under the relevant national and/or international Data Protection Act that you consider makes you entitled to the information.

We will check that we have enough information to find the records you requested. If we need more information, then we will promptly ask you for this.

Once any queries around the information requested have been resolved, copies of the information will be made available to you via a password protected, secure, encrypted and time limited URL that will be sent to you.

Unless specified otherwise, we will also provide a copy of any information that you have seen before.

We will endeavour to provide your requested Personal Information within 30 days of receiving your access request. If we cannot fulfil your request, we will provide you with a written explanation of why we had to deny your access request.

You may be able to access your Personal Information and correct, amend or delete it where it is inaccurate, except as follows:

  • The burden or expense of providing access would be disproportionate to the risks to your privacy in the case in question;
  • If you have made a previous subject access request we must respond if a reasonable interval has elapsed since the previous request. A reasonable interval will be determined upon the nature of the information, the time that has elapsed, and the number of changes that have occurred to the information since the last request;
  • Providing access to your Personal Information would be likely to reveal Personal Information about others;
  • Disclosing the information would reveal the confidential commercial information of 42 market research or its clients.

Accuracy of Personal Information

42 market research makes reasonable efforts to keep Personal Information in its possession or control, which is used on an ongoing basis, accurate, complete, current and relevant, based on the most recent information available to us.

If you identify any error in our records, and if we agree that the information is inaccurate, we will correct it and/or where practicable, destroy the inaccurate information. If we do not agree or are unable to decide whether the information is inaccurate, we will make a note of the alleged error and keep this on file.

Opting Out

You are free to opt out of any or all studies at any time by clicking on the opt out link provided in the email invitations that you receive from us. Alternatively, you can send an email to us at indicating that you wish to opt out from any or all studies.

Your opt-out request will be actioned by us within 72 hours of receipt.

Right to Stop Processing

You are free to request that we stop processing your data for any or all activities at any time providing we have been able to verify your identity. Simply send an email to us at indicating that you wish for your data to be destroyed, or write to 42 market research, Office 406, BB2 Tower, Mazaya Business Avenue, Jumeirah Lake Towers, P.O. Box 211791, Dubai, United Arab Emirates.

Right to be Forgotten

You are free to request for your data to be destroyed (right to be forgotten) at any time providing we have been able to verify your identity. Simply send an email to us at indicating that you wish for your data to be destroyed, or write to 42 market research, Office 406, BB2 Tower, Mazaya Business Avenue, Jumeirah Lake Towers, P.O. Box 211791, Dubai, United Arab Emirates.

Use of cookies

In common with many commercial organizations, we monitor the use of this website by collecting non-Personal Information about you such as the type of internet browsers you use, the pages you visit or the website which directed to you to our site. We monitor the use of this website by using cookies.

Cookies are small files which are sent to your Web browser and stored on your computer’s hard drive. The cookie assigns a random, unique number to your computer. It does not contain information that would personally identify you.

You may set your web browser to notify you of cookie placement requests or to decline cookies completely. You can delete the files that contain cookies; those files are stored as part of your internet browser.

Our cookie records the URLs or names of the pages on our site that you have visited. These cookies cannot read data off your hard drive or read cookie files created by other sites. We do not use cookies to track or customise your online experience once you leave our site.

As is true of most websites, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses; browser type; Internet service provider (ISP); referring/exit pages; operating system; date/time stamp and “clickstream” data.

We use this information, which does not identify users, to analyse trends; to administer the site; to detect and prevent fraudulent activity; to track users’ movements around the site and to gather demographic information about our user base as a whole.

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

All Internet Protocol (IP) addresses sent to Google Analytics by our cookie will be anonymised by Google Analytics as soon as technically feasible at the earliest possible stage of the collection network. The IP anonymization feature in Google Analytics sets the last octet of IPv4 user IP addresses and the last 80 bits of IPv6 addresses to zeros in memory shortly after being sent to the Google Analytics Collection Network. Your full IP address is never written or stored to disk in this case.

All data collected via our Google Analytics cookie is used only by us. The data is not used for, nor passed to, any marketing or advertising companies or any other third parties. Our website contains no advertising.

For more information on Google Analytics cookies, please refer to this link:

Our website contains a link to our social media page on LinkedIn. That social media page will also place cookies on your device that will be used by that social media company for the following activities:

LinkedIn use cookies and other technologies to recognize you when you visit LinkedIn, remember your preferences, and give you a personalized experience that’s in line with your settings. Additionally, cookies allow LinkedIn to bring you advertising both on and off the LinkedIn sites, and bring customized features to you through LinkedIn plugins such as our “Share” button, whether or not you are registered or logged in. 42 market research receives anonymised, aggregated data from LinkedIn which we use to view how many visitors have come to our page. No personal information is collected by us from our LinkedIn page unless you submit any comments/messages to us via our LinkedIn page which will then use solely for responding to your enquiry. For more information on LinkedIn cookies, please refer to this link:

Changes to this Privacy Policy

We keep our privacy policy under regular review and reserve the right to amend the Privacy Policy at any time, for any reason. Any updates will be placed on this website page. We may email periodic reminders of our privacy policy and/or may require you to accept again the Privacy Policy in the future. However, you should check our website frequently to see the current Privacy Policy that is in effect and any changes that may have been made to it.

Our privacy policy was last updated on 14-10-2019.